Relationship Manager, Institutional Banking (1)
JOB PURPOSE
Business development role to offer bank products and custodial services to corporate and institutional clients, high net worth individuals and investment groups; whilst ensuring that the customers are retained profitably.
KEY RESPONSIBILITIES
Strategy - 30%
- To implement strategies towards targeting institutional customers for the purpose of acquiring liabilities, assets and non-funded income lines et al,
- To ensure adequate customer retention strategies are employed to attain growth from existing customers.
- To implement strategies towards the growth of Custody in a bid to grow the banks NFI.
Business Development - 45%
- To ensure efficient database relationship management for both prospective and existing business,
- To ensure implementation of the relationship management policy and procedures for institutional banking - financial institution clients.
- Creating sustainable custodial services business pipeline and conversion into business covering corporate and institutional clients, HNIs and investment groups.
- To review positions with existing institutions with an aim of cross selling and wallet sizing within the institutions.
- Sector performance & analysis: Should maintain relevant reports and data of existing Institutions as well as keeping up to date on developments in the said institutions,
- Constant research on the economic atmosphere with regards to the various sectors in the industry,
- Maintain a good quality of assigned portfolio within stipulated non-performing Loans (NPL) and Portfolio at Risk (PAR) parameters,
- Lead, motivate, and continuously develop a credible high performing team.
Compliance - 10%
- Ensure compliance with both internal and external regulatory requirements,
- Compliance with the Bank’s policies, procedures, and regulatory requirements,
- Working closely with risk and compliance units to ensure effective controls to mitigate business risks associated with institutional banking,
- Developing and continuously reviewing business operational policies and procedures ensuring their compliance,
- To ensure strict compliance with the various local laws, jurisdictions, bank risk standards and custodial services policy guide as regulated by RBA & CMA
Human Resource - 10%
- Oversee management of assigned team,
- Develop career growth and personal development plan for team members,
- Assess the training needs analysis for team members to be incorporated into the overall departmental training plan
Others - 5%
- Safeguard and promote the bank’s image with the general public.
KEY RELATIONSHIPS
Direct Reports to this Position
Knowledge: Skills and Experience required for this Role
- Business graduate from an accredited University
- At least 5years’ experience in Corporate Banking is required.
- Professional Qualifications CPA, ACCA, CFA, AKIB Added Advantage
- Master’s Degree Finance or a Business-Related Field Added Advantage
Competencies required for this Role
- Dynamic, analytical, and self-driven individual with the ability to work under pressure.
- A passion for performance, team player and achievement in a competitive and dynamic environment
- Excellent selling, presentation, and negotiation skills.
- Strong networking skills
- Commercial awareness and customer focus
- Ability to close deals and pitch customers on offerings in the Bank and Group
- Emotional Intelligence; Dynamic, individual with the ability to work under pressure.
- Excellent selling skills
- Strong networking skills, for both internal and external networks
- Relationship Management skills with excellent Human Relations skills, communication skills and interpersonal skills
- A passion for performance, building team play, and achievement in a competitive and dynamic environment
- Hardworking, strategically minded individual with excellent leadership, organizational, and planning skills
- Commercial awareness and customer focus
- Pleasant, honest outgoing, well groomed and self driven