Job Description

Senior Officer, Retail Sales Dealer

JOB SUMMARY:

To work closely with frontline relationship managers and SME portfolio managers playing a key role in marketing treasury products to clients and to deliver the FX SME & Retail set budgets as well as Synergize with Branch network.

KEY RESPONSIBILITIES:

  • Working closely with SME portfolio managers, RMs and BMs to push for FX business.
  • Ensure the branches meet the set targets by developing a clear concise and focused sales plan based on existing treasury sales strategy highlighting the activities to be carried out.
  • Strategic Planning for Marketing FX Treasury Products with Branches. 
  • Execution of retail/SME sales FX strategy to aim at growing market share and revenue targets.
  • Co-ordination of FX training and support on forex to all Branches.
  • Handle day –to- day treasury related queries from branches/clients.
  • Manage, coach and develop a high-performance sales team to meet set deliverables.
  • Engagement with Branches and customers on a daily basis on current market trends.
  • Increase number of clients.
  • Reactivation of client accounts.

KEY RELATIONSHIPS:

Direct Reports to this Position:

  • Retail & SME manager

Customers of this Position:

  • All Departments in the Bank
  • All the Branch Heads, FX Champions at the branches

Knowledge; Skills and Experience required for this Role

  • Bachelor’s degree.
  • Minimum of (1) year experience for degree holders and minimum (2) years experience for diploma holders.
  • Proficiency in Microsoft Office Suite.

Competencies required for this Role

  • Dynamic, analytical and self-driven individual with the ability to work under pressure.
  • A passion for performance, team play and achievement in a competitive and dynamic environment.
  • Hardworking, strategically minded individual with excellent communication, analytical and interpersonal skills.
  • Ability to interact well with all levels of management and staff.
  • Must have excellent leadership, organizational, and planning skills.

Problem Solving 

  • The person should have the ability to identify a customer need or problem and offering suggestions that will effectively solve the problem within the shortest time possible.
  • Aids in the arbitration of branch-forex related issues with the respective Branch Managers/ABMs.

Accountability

  • Delegated Authority.

 

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