Senior Officer, Retail Sales Dealer
JOB SUMMARY:
To work closely with frontline relationship managers and SME portfolio managers playing a key role in marketing treasury products to clients and to deliver the FX SME & Retail set budgets as well as Synergize with Branch network.
KEY RESPONSIBILITIES:
- Working closely with SME portfolio managers, RMs and BMs to push for FX business.
- Ensure the branches meet the set targets by developing a clear concise and focused sales plan based on existing treasury sales strategy highlighting the activities to be carried out.
- Strategic Planning for Marketing FX Treasury Products with Branches.
- Execution of retail/SME sales FX strategy to aim at growing market share and revenue targets.
- Co-ordination of FX training and support on forex to all Branches.
- Handle day –to- day treasury related queries from branches/clients.
- Manage, coach and develop a high-performance sales team to meet set deliverables.
- Engagement with Branches and customers on a daily basis on current market trends.
- Increase number of clients.
- Reactivation of client accounts.
KEY RELATIONSHIPS:
Direct Reports to this Position:
Customers of this Position:
- All Departments in the Bank
- All the Branch Heads, FX Champions at the branches
Knowledge; Skills and Experience required for this Role
- Bachelor’s degree.
- Minimum of (1) year experience for degree holders and minimum (2) years experience for diploma holders.
- Proficiency in Microsoft Office Suite.
Competencies required for this Role
- Dynamic, analytical and self-driven individual with the ability to work under pressure.
- A passion for performance, team play and achievement in a competitive and dynamic environment.
- Hardworking, strategically minded individual with excellent communication, analytical and interpersonal skills.
- Ability to interact well with all levels of management and staff.
- Must have excellent leadership, organizational, and planning skills.
Problem Solving
- The person should have the ability to identify a customer need or problem and offering suggestions that will effectively solve the problem within the shortest time possible.
- Aids in the arbitration of branch-forex related issues with the respective Branch Managers/ABMs.
Accountability