How can we assist you today?

The payment is instantly credited into your SBM Bank account. You can conveniently access your money anywhere anytime through Mfukoni mobile banking, Online Banking, Debit Card or branch channels.

In the event a payee disputes or requires a reversal of a transaction, the customer will be required to contact the bank and lodge a dispute. The Bank will immediately investigate the complaint for validation. A reversal can only be initiated by the Bank upon validation of the complaint.

PesaLink is an instant electronic money transfer service within Kenya for local bank to bank account. It is a real time 24-hour Digital money transfer and payment solution that is easy to use, fast, convenient, secure, and affordable. PesaLink is available on SBM bank Online Banking and Mobile App Mfukoni.

Existing SBM Bank account customers and new customers can enroll for the service through our Online or Mobile Banking solutions. Simply login to any of the two digital channels and click on Funds Transfer > PesaLink > Settings> Link Your Phone/Link Account

Yes, you can. You will be required to login to the respective local bank mobile banking to register.

Currently, only customers with bank accounts can access PesaLink on their bank channels.

For SBM Bank, PesaLink is only accessible through a smartphone on mobile banking, Computer/tablet on our Online Banking Channel.

English.

Login into SBM Mfukoni Mobile or Online Banking> Funds Transfer> Pesalink> Select Source Account> Send To Phone> Enter Mobile Number> Enter Amount, Remarks & > OTP & Submit

Login into SBM Mfukoni Mobile or Online Banking> Funds Transfer> Pesalink> Select Source Account > Send To Account > Enter Account, Select from List of Banks, Enter Amount, Remarks> OTP & Submit

NB: Ensure you have the correct account number and bank name.