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SBM Bank will send a confirmation SMS of a successful transfer. The recipient will also receive an instant SMS notification from PesaLink with details of the payments, name of the sender and bank.

It should take between 1 to 5 minutes for a PesaLink transaction to be completed.

Details of the recipient’s Name and Bank will be displayed for verification before sending the funds.

No, we offer free internal funds transfers to all SBM Bank Customers through our Mobile and Online Banking.

To receive payments through PesaLink, you are required to link your phone number to an account.

No, the funds will be received in your bank account that is linked to your mobile number. Pesalink is not integrated with MPESA. The service enables instant funds transfer from one bank account to another bank account.

Yes, you can receive funds any day and time 24/7.

If a user has accounts linked on PesaLink, those sending funds using “Send to Phone” will only be able to view the various bank names in which the user has accounts linked to and not the bank account numbers

Yes you can by providing the account number and directing the sender to use the “Send to Account” option.

Yes, you can send money to another bank if the other person is not registered by using ‘Send to Account’ option.