Frequently Asked Questions

How can we assist you today?

How much can I borrow and for how long?

The minimum amount one can borrow is Kes. 2,000,000/- while the maximum amount depends on the income of the customer. The maximum repayment period is 20 years or retirement age, whichever is earlier.

Are there any charges on the Mortgage Loan?

There is a one off facility fees (processing fees) payment of 1 % of the loan amount. You will also pay credit life protection fees. If you do not pay the loan instalments in line with the agreed contractual terms then you may also incur default interest on any arrears. The rate and fees that apply to individual loans are fully disclosed in the Total Cost of Credit (TCC) form before signing the loan contract.

What is credit life protection fees?

It is a fee that covers the applicant against any calamity whereby should injury or sickness occur resulting in death or permanent disability, the outstanding loan will be paid up in full by the bank.

What happens in case I lose my job/income/revenue and I miss a repayment?

There is a retrenchment cover provided for up to 9 months loan repayments but subject to the retrenched customer remaining unemployed and subject to a max limit of Kes.2M. We know that things don’t always occur as planned. An important part of what we do is understanding your personal circumstances and helping you through those situations and difficult times. Get in touch with us immediately on 0709 800 000/ 0730 175 000 or visit your local branch to work out a suitable repayment plan.

How fast can I access the Mortgage loan upon application?

Once we have all the information needed to assess the loan application, we endeavour to meet your timing requirements. Often this is within 48 working hours for approval/decline decision by our Credit team, but we will always give you a clear indication of the time involved and what we need from you to speed up the process. Once approval is granted, the conveyance process commences and this may take upto a maximum of 60 days.

Can I use the SBM Mortgage Loan to consolidate and pay off other loans?

Yes, you definitely can. We provide funds to repay debt with other lenders as well as a wide range of other needs that arise such as outstanding bills or unexpected costs, family emergencies and events, travel, car repairs or purchase, new or replacement of household items, school fees and uniforms. This is predominantly covered within the Equity Release type of Mortgage Talk to our friendly staff about what we can make possible for you on 0709 800 000/ 0730 175 000 or visit your local branch.

What is the minimum age for applying for SBM Mortgage Loan?

You must be at least 18 years of age at the time of application.

Can I apply for more than one product when applying for the Mortgage Loan?

Yes, you can. The Mortgage loan is bundled with a credit card and an insurance premium finance product to ensure that our customers enjoys peace of mind when applying for the mortgage loan.

Can I apply for an SBM Mortgage Loan if I do not bank with SBM?

Yes, you definitely can. SBM Mortgage Loan is available to both existing SBM account holders and non-account holders. However, non-account holders will be required to open an account with SBM Bank during application. One month's salary has to be sighted in the account before the mortgage is approved.

What are the closing costs when applying for a Mortgage?

The Mortgage Loan has several closing costs that are associated with it such as: -

  • Commitment fee - 1% of loan amount
  • Stamp Duty - 4% of selling price payable to the Government (For Purchases)
  • Valuation fees - Pegged on value of the property offered as security
  • Legal fees - Payable to Lawyers for conveyance and registration services

Talk to Us

Quick Answers for Your Banking Queries about SBM Bank